2. Administration

Add or Edit Users

To add a new user:


— Select the Users Tab and click Add User.

— Enter all of the information ensuring that the contact details are correct.

— Once complete, select Create Item.




To edit an existing User:


— Double click on the username and amend the detail, then select Update Item.





Please note only admin logins can add and amend User details.



Disable User Accounts


The Certification Body Administration User can disable accounts on the system. By disabling the account it will mean that the record of previous work is kept but the User will no longer have access to the system.


• To disable an account, double click on the User to open the record.


• Click on the drop down arrow next to User Status and select Inactive.


• Click Update Item to save changes.






If the Certification Body Admin User details need to be amended, you will need to contact:


ACW Support Team


Telephone: 0300 303 4444


E-mail: acw@fisss.org

View or Amend Organisation Details

This is where you can view/edit your organisation details. If there are any amendments you cannot make please contact the relevant Certification Body.

Download Reports

Within the Organisation Details tab select the yellow Report tab. Here you can use the drop down menus ‚to select the information you would like detailed in the report.


• Click on the Download Report button and this will open a CSV file for you to download.


The document can then be opened in Excel and standard functionality such as sorting and filtering can then be applied.


004 organisation details