Knowledge Base / Disable User Accounts


The Certification Body Administration User can disable accounts on the system. By disabling the account it will mean that the record of previous work is kept but the User will no longer have access to the system.


• To disable an account, double click on the User to open the record.


• Click on the drop down arrow next to User Status and select Inactive.


• Click Update Item to save changes.



002 add user 1



3.2 disable user 2






If the Certification Body Admin User details need to be amended, you will need to contact:


ACW Support Team


Telephone: 0300 303 4444



Posted in: 2. Administration