If you have not already registered, you can do so here.

The ACW system has recently been updated to prevent the same user login being used multiple times. This is a security feature to help prevent against fraud within the certification process.

You will need to leave it 10-15 mins, clear your cookies and favourites of the ACW site and enter the site manually into the web browser.

Remember to click the logout button when you are finished with the ACW site and don’t just close the tab/browser.

Test to see if your computer is compatible with ACW with our system checker tool.

Knowledge Base / I am being asked for credit card details though my method is BACS.

When you change a learner to “Pending Certification”, ACW will ask for credit card details, if you don’t have any credits in your account, as a means of alternative payment. Your Finance User will need to log in to CPS and purchase credits.

Posted in: 5. Central Payment System (CPS) (FAQ)