Knowledge Base / Payment Methods – Pre-Pay BACS

Once logged into the central payment system you will see the dashboard homepage summarising recent activity in purchasing credits.


– The latest purchase details basic information of your previous transaction.


– The summary of credits details current credit levels and how many have been used.


– The minimum threshold is managed by the Finance User and is designed as an indicator to notify the Finance User and ACW administrator/s when the credits are running low. To set the Threshold enter the minimum number into the box and click the yellow update threshold button.


In order to purchase credits you will need to select the option to purchase credits by either selecting the tab at the top of the page or the yellow button at the bottom of the page.


If you choose to pay for certificates using this method, you will be able to purchase credits for all of your ACW administrators to access. Each time an administrator submits an apprentice for certification one credit will be deducted.


As the Finance User for the organisation you will be able to purchase credits that will be available for all ACW administrators to use.





This includes the ability to purchase credits for multiple centres that may be within the organisation, although this will need to be agreed with the Federation when registering for the payment system.


There are three steps to the payment system listed across the top:


• Transaction information

• Review BACS order

• Order confirmation


The yellow square indicates what stage of the process you are at. On the order platform there are three areas:

• Credit quantity

• Unit cost

• Total Cost


Enter the amount of credits that you would like to purchase. The system will automatically calculate the total cost based on the £22 unit cost.


You will need to accept the terms and conditions by ticking the box before you can proceed. To view the terms and conditions please click the underlined link. Once you are happy with the order, click the yellow proceed button.





You will then be given the opportunity to review the order, check the amount of credits you wish to purchase and the total cost of this.


Here you have the opportunity to include a purchase order number. This is not a mandatory field but may be used if your organisation uses purchase orders.


In order to try and minimise errors you will be required to re-enter your password before proceeding with the order.


If you have entered an incorrect amount of credits required you can select the back option to amend the credit amount.


Once you are ready to complete the order you will need to confirm the order by selecting the yellow order button.





When you have confirmed your order you will be directed to the order confirmation page.


This page summarises the details of your order and provides you with a unique submission reference that relates to your order.


– This submission reference number along with the reference ‘ACW’ must be included in all BACS payments made so that we can reconcile the payment to your finance account and allocate your credits. You can print this order confirmation by selecting the print confirmation button.


If you do have a need to contact the Federation regarding your order you will need to have this reference number available.


You can also view all credit orders made under the BACS order history tab. You can view all transactions within the transaction history tab. This will keep track of all orders made and the status of orders.

Please note: until the Federation has received payment and allocated your credits the transaction will not be listed under the transaction history tab.


The Federation will monitor BACS payment on a regular basis and, therefore, credits will be allocated to your ACW account within 24 hours of receiving the payment.





Posted in: 4. Central Payment System