Knowledge Base / Submit an Apprentice for Certification

 

• Once you have uploaded all evidence, go to the Status tab and change the status to Pending Certification. This will open a validation box where you can check:

 

— Mandatory fields have been completed.

 

— All evidence has been uploaded.

 

— Completion date has been entered.

 

— Any missing information will be highlighted in red.

 

The 10-day turnaround time starts from the date the apprentice is submitted for certification. You can view this in the days elapsed column on the View Apprentices page.

 

011 submit certification 1

012 submit certification 2

 

 

When the Certifying Body has reviewed the submission, they will change the status to one of the following:

 

CERTIFICATE AUTHORISED 

This means that the Certifying Body is satisfied that all of the components within the Apprenticeship Certificate claim have been successfully completed by the apprentice. The certificate is now ready to print, once the certificate has been printed the apprentice record will be removed from the this tab and the status will say certificate printed.

 

PAYMENT PENDING ‚

This means that the Certifying Body is satisfied that all of the components within the Apprenticeship Certificate claim have been successfully completed by the apprentice. However they need to receive either payment or a purchase order number before they can process the certificate. You will need to discuss this with the Certifying Body regarding the individual payment process.

 

REJECTED

This means that the Certifying Body is not satisfied that all of the components within the Apprenticeship Certificate claim have been successfully completed by the apprentice. The reason for the rejection will be e-mailed to the main Centre Admin User and the person who submitted the submission.

Refer to Manage Rejected Apprentices for further information.

 

013 certfication status

 

Remember

 

Please note it is important to keep email addresses up to date on the system so you don’t miss the notifications.

 

 

Posted in: 3. Apprentices