This framework aims to provide the skills and knowledge required to become competent in supporting the wider healthcare team.
Various support roles exist within the health sector (e.g. porter, housekeeper, switchboard operator, catering, gardener, records management etc). These roles are central to the smooth running of healthcare services. Designed as a work-based programme this framework includes qualifications at Level 2 and 3. This framework and the qualifications within it have been designed and developed with a wide range of stakeholders including employers.
The average duration for completion of a Level 2 framework is 12 months and a Level 3 framework is 18 months.