Framework Details

Framework Title: Higher Apprenticeship in Policing (Police Community Support Officer)
ID: FR04078
Level/s: 4
Issuing Authority: Skills for Justice
Issue Date: 29/03/2019

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This apprenticeship framework for the role of Police Community Support Officer (PCSO) has been developed with the support of the four Welsh police forces and the British Transport Police for a standardised pan-Wales approach.

PCSOs are an important complement to policing and recruits will:

  • Engage and communicate with the community
  • Gather information and intelligence
  • Provide initial response to incidents
  • Respond to incidents proportionate to role and powers
  • Problem solve-with medium to long term community solutions including partnership work