Framework Details

Framework Title: Higher Apprenticeship in Policing (Police Community Support Officer)
ID: FR04078
Level/s: 4
Issuing Authority: Skills for Justice
Issue Date: 29/03/2019

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Contact Information

Contact Email: apprenticeship@sfjuk.com

This apprenticeship framework for the role of Police Community Support Officer (PCSO) has been developed with the support of the four Welsh police forces and the British Transport Police for a standardised pan-Wales approach.

PCSOs are an important complement to policing and recruits will:

  • Engage and communicate with the community
  • Gather information and intelligence
  • Provide initial response to incidents
  • Respond to incidents proportionate to role and powers
  • Problem solve-with medium to long term community solutions including partnership work