The industry relies on a steady flow of new entrants and apprentices help to meet the skills needs of employers and to replace an ageing workforce. Foundation apprentices (Level 2) will train as technicians repairing and restoring body and paintwork or repairing and replacing automotive glazing on a range of light and heavy vehicles. Apprentices (Level 3) will train as senior technicians or as Vehicle Damage Assessors, appraising vehicle damage, assessing vehicle repair methods and estimating costs Read More

This framework is designed to meet the skills needs of employers of all sizes across the public, private and not-for-profit sectors in Wales. It will attract new talent into a career in business and administration and will help to up-skill the workforce to replace those who leave or retire. Foundation apprentices will work in roles such as administrators, office juniors, receptionists, medical receptionists, junior legal secretaries or junior medical secretaries. Apprentices will work in roles such as administration executives/officers, administration team leaders, personal assistants or se... Read More

The Customer Service Apprenticeship and Foundation Apprenticeship in Wales respond to the employer need for high levels of customer service skills within a wide range of organisations. Customer service skills are transferable across sectors and can be applied to many job roles. The Apprenticeships are primarily aimed at individuals whose job role is dedicated to customer service as an occupation, for example Foundation Apprentices may be Customer Service Trainees, Assistants and Representatives/Agents, whilst Apprentices may be Customer Relationship Managers, Co-ordinators and Team Leaders.... Read More

The framework offers an entry route into the land-based and environmental sector which includes the trees and timber industry, providing learners entering the profession with the skills and knowledge to work in the industry. The duration for the L2 framework is 18 months and the Level 3 is 20 months. This framework may lead to job opportunities within the trees and timber industry such as: an arborist, a forestry worker, tree surveyor, forest ranger or tree work supervisor. Following the successful completion of the Apprenticeship, there are many opportunities available, which could i... Read More

The Polymer Processing Operations Apprenticeship Framework provides work based training for young people and adults to undertake key technical and operational roles in the Polymer Processing Industries. There are two levels of Apprenticeship contained in this framework:

• The Foundation Apprenticeship (Level 2) in Polymer Processing Operations (Usually takes 12 months to complete)
• The Apprenticeship (Level 3) in Polymer Processing Operations (Usually takes 24 to 36 months to complete)

The framework contains details of vocational qualifications, knowledge... Read More

This framework is for apprentices developing into the role of ‘subject matter expert’ for digital application skills within their workplace. Typically this will be in a smaller business, outsourcing their IT technical support but needing someone in house to liaise with external suppliers and provide on-the-job help internally for colleagues, or in a larger business looking for advanced IT skills to develop efficient, application-based solutions. The framework is defined at Level 2 and 3. Apprentices may progress to IT professional helpdesk support, database or web development/digital con... Read More

The Improving Operational Performance framework incorporates three pathways (Performing Engineering Operations Level 2, Performing Manufacturing Operations Level 2 and Business Improvement Techniques Level 2) that equip apprentices with the basic skills and knowledge to carry out a range of engineering and manufacturing processes at semi-skilled and operator level. The Business Improvement Techniques pathway ensures that business processes are planned and executed as efficiently as possible, identifying and minimising waste whilst ensuring the highest quality. Read More

This Apprenticeship framework provides the skills, knowledge and competence required to become an IT Solutions Development & Support Professional in a wide range of job roles such as: Software Developer Web Developer Software Tester IT Software Support Database Administrator The Apprenticeship programme combines skills and knowledge with employment in an IT Solutions Development & Support role, meaning that apprentices are paid throughout the programme. Apprentices can apply and improve their skills in the workplace to complement the instructor-led learning. Read More

This Level 3 apprenticeship in Operational Delivery has been designed for apprentices to develop the knowledge, skills and behaviours required to perform competently as Operational Delivery Officers in the Civil Service. Successful completion of this Apprenticeship (Level 3) framework reflects the ability to identify and use relevant understanding, methods and skills to complete tasks and address problems that, while well defined, have a measure of complexity. This includes taking responsibility for initiating and completing tasks and procedures, as well as exercising autonomy and jud... Read More

Government legislation, public awareness surrounding sustainability and the need to reduce energy bills have increased demand for energy assessment and advice in both the commercial and domestic property sector. The Apprenticeship has one pathway which consists of the Green Deal Domestic Advisor qualification; a qualification which has been developed to provide the skills and knowledge to implement the government’s domestic green deal policy. Green Deal Policy has diminished in its potency but is still in use in pockets of the country and two Awarding Organisations still support the apprent... Read More